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General Compliments, comments and complaints about Bradford Council

Make a comment, complaint or compliment about Bradford Council

This page deals with comments, complaints or compliments about our services, along with complaints and the code of conduct for our Members (Councillors).

If you would like to make a compliment or complaint about the service you have received from us, please use the link below. Please provide your full contact details so we can get back to you. In the comments section please include full details of your compliment or complaint.

Make a comment, compliment or complaint now

You can also make a compliment or a complaint by telephone, by letter, on a paper form or by speaking to a member of staff. A complaint will be investigated in accordance with the Council's complaints procedure.

Contact details for comments and complaints:

Telephone switchboard: 01274 432111

FREEPOST BRADFORD COUNCIL

(Please write "Complaints Unit" on the back of the envelope)

My comment or complaint is about Social Care

Adult Social Care - make a comment, compliment or complaint now

Children's Social Care - make a comment, compliment or complaint now

Bradford Council takes comments, complaints and compliments seriously and we are committed to learning from the complaints we receive, and making changes to systems and procedures in order to prevent similar problems from happening again.

 

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The Bradford SEND Local Offer is a free and impartial service provided by Bradford Council. The information contained within the website is available for the purposes of identifying services and provision that are available to children and young people with special educational needs and/or disabilities. This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the Bradford Council or its partners make any representations or warranties as to the accuracy of the information.

Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.