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Contact Details

Telephone

01535 292812

Address

Airedale Interpreting and Translation Services, Airedale NHS Foundation Trust, Steeton, Keighley, BD20 6TD

Website

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Airedale Translation/Interpreting Service

What does it do?
The department provides a 24/7 face to face and telephone Interpreting Service for Airedale NHS Foundation Trust patients and staff within the hospital and the community covering clinics, wards and all appointments. It also translates reports, letters and leaflets as required. A core team within the hospital covers languages such as Urdu, Punjabi, Bengali, Slovakian, Polish, Ukrainian and Russian and many more languages are provided through a register of Bank Interpreters. The serviceDCIS@bradford.gov.uk strives to improve the patient experience and satisfaction, by empowering them to communicate with clinicians, and to be involved in shared decision making.

Who is it for?
The service is provided for all Trust staff and patients within the hospital and local community covering areas as far as Barnoldswick, Bingley, Bradford and Ilkley. As well as bookings for the NHS, the team of interpreters also attend bookings (at a cost) for private external clients, companies and organisations.

GP’s can request interpreters in patient referral letters to the hospital and the Trust’s appointments office will book an interpreter. A patient may request an interpreter and a Trust member of staff will book through the Interpreting Services booking office A private (non NHS) client, company or organisation can book an interpreter directly through the interpreting services booking office on 01535 292811

 

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The Bradford SEND Local Offer is a free and impartial service provided by Bradford Council. The information contained within the website is available for the purposes of identifying services and provision that are available to children and young people with special educational needs and/or disabilities. This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the Bradford Council or its partners make any representations or warranties as to the accuracy of the information.

Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.