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Contact Details

Telephone

01274 251440

Address

Bradford District Care, NHS Foundation Trust, New Mill Victoria Road , Saltaire, BD18 3LD

Website

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Bradford District Care Trust Patient Experience

What does it do?
Bradford District Care NHS Foundation Trust does whatever it can to make sure people who use our services are treated properly, promptly and provided with appropriate support. Patients, carers and relatives have the right to raise a concern, comment or make a complaint, have it considered and receive a response from Bradford District Care NHS Foundation Trust. You might want to share with us how you felt, or how you were treated, or about the care you received. You might want to comment on the appointment process, how and when you received your appointment, or whether you could park your car when you got to the clinic or hospital.

Who is it for?
To help us improve our services we want to hear from you. If you are a patient, carer or relative you are welcome to contact us with your feedback. Bradford District Care NHS Foundation Trust is committed to:

  • Learning from feedback.
  • Making service improvement as a result of this valuable information.

To make a complaint about Bradford District Care NHS Foundation Trust, please contact:

Tel: 01274 251440 or Email: advice.complaints@bdct.nhs.uk

Or for more information about Patient experience and complaints click here

Alternatively you can leave feedback on the Local Offer click here

If you have any concerns, complaints or compliments about services not provided by our Trust please use the following contact details:

  • Bradford Royal Infirmary or St Luke’s Hospital (BTHFT Patient Experience Team) – Telephone: 01274 364810  Email: patient.experience@bthft.nhs.uk

  • Your GP practice  – You can speak to the Practice Manager, or you can also contact NHS England –  Telephone: 0300 311 22 33, Email : england.contactus@nhs.net

  • Airedale General Hospital (PALS and Complaints) Tel: 01535 294019 Email; Pals.office@anhst.nhs.uk

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The Bradford SEND Local Offer is a free and impartial service provided by Bradford Council. The information contained within the website is available for the purposes of identifying services and provision that are available to children and young people with special educational needs and/or disabilities. This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the Bradford Council or its partners make any representations or warranties as to the accuracy of the information.

Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.