Browsealoud - How to use guide Click Here

SEND Local Offer Partnership Newsletter Click Here

Quick SEND Guides Click Here

COVID-19 - Government guidance on face coverings in Education Click Here

COVID-19 - Travel to school government guidance and West Yorkshire response Click Here

General compliments, comments and complaints

Bradford Council

Click here to make a comment, complaint or compliment about Bradford Council

This page deals with comments, complaints or compliments about our services, along with complaints and the code of conduct for our Members (Councillors).

If you would like to make a compliment or complaint about the service you have received from us, please use the link below. Please provide your full contact details so we can get back to you. In the comments section please include full details of your compliment or complaint.

You can also make a compliment or a complaint by telephone, by letter, on a paper form or by speaking to a member of staff. A complaint will be investigated in accordance with the Council's complaints procedure.

Contact details for comments and complaints:
Telephone switchboard: 01274 432111
(Please write "Complaints Unit" on the back of the envelope)

Social Care Comments and Complaints

Click here to make a comment, compliment or complaint about Adult Social Care 

Click here to make a comment, compliment or complaint about Children's Social Care

Click here to find out about Healthwatch - the independent national champion for people who use health and social care services.

Click here to find out about the Patient Advice and Liaison Service - giving advice and support to patients, their families and carers. 

Bradford Council takes comments, complaints and compliments seriously and we are committed to learning from the complaints we receive, and making changes to systems and procedures in order to prevent similar problems from happening again.

Contact us

Bradford Local Offer Logo

The Bradford SEND Local Offer is a free and impartial service provided by Bradford Council. The information contained within the website is available for the purposes of identifying services and provision that are available to children and young people with special educational needs and/or disabilities. This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the Bradford Council or its partners make any representations or warranties as to the accuracy of the information.

Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.