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NHS England

What does it do?

The main aim of National Health Service (NHS) England is to improve the health outcomes for people in England. The NHS aim to encourage patient and public participation in the NHS, treat them respectfully and put their interests first.

Who is it for?

Anyone accessing healthcare services in England.

How do I access it?

The NHS England customer contact centre handles general enquiries, freedom of information requests and complaints. If you require non-urgent medical advice please contact your GP, your local NHS Walk In or Urgent Care Centre or call 111. For emergency medical attention, please dial 999 or attend your local accident and emergency department if you are able.

How can I find out more?

Telephone: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)

Address: NHS England PO Box 16738 , Redditch, B97 9PT
Website: click here

If you want to make a complaint visit:

Link to complaints section of the NHS website here.

Send your complaint by post to:

NHS England
PO Box 16738
Redditch
B97 9PT

By email to: england.contactus@nhs.net

Please state: ‘For the attention of the complaints team’ in the subject line.

By telephone: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays)

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This page was last updated on 15/02/2016. This page has been viewed 1455 times.